Support
Help with Motivision Board on iPhone, iPad and Mac.
Contact us
Email atalhaturk@icloud.com. Please include your device model, iOS or macOS version, and the app version (shown in Settings). Do not send payment details.
Common questions
How do I manage or cancel my subscription?
Motivision Pro is an auto-renewing App Store subscription (monthly, three-month or annual). Manage or cancel it in your Apple account settings: on iPhone or iPad open Settings, tap your name, then Subscriptions. On Mac open the App Store, click your name, then Account Settings. Deleting the app or erasing content does not cancel a subscription.
I already subscribed. How do I restore my purchase?
Open the Pro screen or Membership in the app and choose Restore Purchases. Use the same Apple account you subscribed with.
Can I get a refund?
Apple handles billing and refunds. Request a refund at reportaproblem.apple.com.
Is my board backed up or synced between devices?
Your board is stored on your device and there is no automatic cloud sync. Use the local backup export and import to move content between devices, and keep exported backups somewhere you trust.
How do I delete my content?
You can erase local content in Settings. This removes your board from the device but does not cancel an Apple subscription.
My widget is not updating.
Widget refresh timing is controlled by iOS. Updates are not instant and may take a while. Open the app once, then long-press the widget and check its settings. If it stays empty, make sure you have cards that match the widget’s selection or favorites filter.
I am not receiving reminders.
Reminders are optional and a Pro feature. Check that notifications are allowed for Motivision Board in system Settings and that no Focus mode is silencing them. Reminders are scheduled on your device and refreshed when you open the app.
How do I report a public board?
Every public board page has a Report link. Choose a reason and submit. You can also email us the board link. Public boards can be closed by their owner at any time.
What does the app send over the internet?
Only stock photo searches (to our photo service and Pixabay). See the Privacy Policy for details.
Requirements
iPhone and iPad with iOS 17 or later, or Mac with macOS 14 or later.